In order to achieve the vision and mission statement of the Ephrata Public Library, we view the active participation of community members as a valuable resource to the library. The library’s volunteer staff is a vital and integral part of the daily operations of the library. The work and dedication of our volunteers enables us to maintain the extensive number of hours we are open and to give a high quality of service to our patrons.
The objectives of the Ephrata Public Library volunteer program are to assist the library staff in providing services, to provide community members opportunities to use their skills to enhance the life long learning within the community, and to further enhance the relationship between the Ephrata Public Library and the community it serves.
Volunteers are seen as representatives of the library and shall act in accordance with library’s policies and shall demonstrate positive customer service attitudes at all times to all library patrons.