Library Services: What To Expect
We at the Ephrata Public Library are deeply committed to your safety and that of our community.
Returns of library materials are being accepted in our book drops located on the State Street entrance. Returns will NOT be accepted at the book drop on the Route 272 entrance. All returned materials will be quarantined for at least 168 hours (7 days) before they are available for check-in and processing. That means it will take up to 9 days for materials you have returned to be removed from your account. Due dates are no longer being automatically extended.
Our contactless locker service is available for patrons to access library materials. We know that our community will have many questions about how this process is going to work and we have created the following list to help you:
Our Library Lockers allow patrons to reserve library materials by placing a hold through our catalog or calling (717) 738-9291. Orders will be limited to 5 items.
We will notify you via email or phone when your Library order is ready. You may then set up an appointment to pick up your materials at the Library. Materials will be in numbered lockers at the entrance of the Library facing State Street.
Patrons who are coming to pick up materials must wear a mask and practice appropriate social distancing. Signs will direct patrons to the pickup point.
When you arrive at the Library, go to the State Street side entrance and you will see signs for the Library Lockers. Go to the locker you were assigned for pickup and your items will be ready. You will not have contact with staff – your materials will already be checked out and your receipt will be in your locker.
If you are physically unable to walk to the Library’s entrance, please bring someone with you who can do it for you. Staff will be unable to assist.
EPL EXPRESS LOBBY SELF SERVICE
Our contactless EPL Express is available for patrons to access select library materials located in the Libary's lobby.
EPL Express is available Monday, Tuesday & Thursday from 10 a.m.-6 p.m. and Saturday from 9 a.m.-12 noon.
Patrons check out their own materials using the Library's self-checkout machine.
Only 1 person/family allowed in the Lobby at a time. Patrons must wait outside until the Lobby is clear of other patrons.
Masks covering the nose and mouth must be worn all times while in the Library. Social distancing must also be practiced.
Patron computer access is not available at this time.
To receive a temporary digital access card, visit https://catalog.lancasterlibraries.org/selfreg
Your temporary library card is valid for 3 months. You must visit the Ephrata Public Library to upgrade your temporary library card to a full access library card. Otherwise your temporary library card will expire. You need to complete a full paper application in the library and produce proof of address to upgrade your card.
All public programs are currently being held online.
GOVERNMENT SERVICES OFFICE
The Government Services Office is open for passport appointments only. Appointments are currently available for new applicants and renewals/photos. To sign up, visit our Event Calendar.
Please note that all of these dates and actions are specific to Ephrata Public Library. Other libraries in Lancaster County will have different schedules and different processes, so be sure to check with your local library before visiting.
These are challenging times and the employees of the Ephrata Public Library are ready to accept this new challenge to help the communities that rely on us. We hope that the Library can be a way for Ephrata area residents of all ages to experience a small bit of normalcy by curling up with a book from the Library.
For the latest information on library services, visit our website at www.ephratapubliclibrary.org or follow us on Facebook!
Thank you for your patience.